Are you boarding your pet soon? Let's teach you how to send your pet's updated vaccination records to your boarding facility through Candlewood Veterinary Clinic's PetDesk mobile app!
If you already have the PetDesk app and have created an account, skip to Step 3 below.
If you haven't already, download the PetDesk App from the Google Play store or Apple's App Store. You can use these links:
Once you have the app downloaded, open the app and follow the on-screen prompts to create an account. Please contact the clinic at (785) 537-0537 by phone or text if you experience issues.
Open the app and select, "Pets" at the bottom of the screen.
Select the pet whose records you are needing to send. If you are needing to send records for multiple pets, you'll have to send them individually.
Once you've selected the pet whose records you are needing to send, scroll down and tap Reminder Records.
Next, tap the paper airplane symbol in the lower right-hand corner of the screen.
Enter the email address of the boarding facility or location you're needing to email your pet's records and tap 'Send'.
That's it – you're done! Moments after hitting 'Send,' your boarding facility should receive an email similar to the one below.
We're here to help! If you're experiencing any issues, let us know by calling or texting (785) 537-0537.